I recently left the corporate world after spending over 24 years in a variety of roles in Media and Education to set up my service to help small B2B SaaS companies establish good practices in developing their customer and user onboarding and adoption experiences.
I create a space for companies to see the forest and the trees with my systems thinker brain and my agile mindset. My basic process is to assess and report on my partner's current to future state needs, design a strategic road map, and coach my partners through execution.
I'm passionate about making every user feel like a superuser, then becoming one.
I’m passionate about helping my partners support their users and customers in building product mastery to improve renewals and brand loyalty.
I believe that to be successful, companies that support their users and customers in building product mastery win the long game.
Use the link below to set up a free call to learn more about me and how we can work together to create memorable and exceptional experiences for your customers and users.
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